CHANGES AND RETURNS

Our policy of changes and returns is displayed in all our stores, in the Customer Service
  • The refund of the full amount or the change of the product will be available to all customers of Argentina only in the Madreselva collection. Always providing a valid purchase ticket and if the product is returned in perfect conditions, without being used and with The original labels, within a period of 15 days from the date of purchase.

 

  • The refund will be carried out in the same method of payment that the purchase was made. If the purchase was paid by credit or debit card, the refund will be made to the same card, as long as the holder is present and in possession of this card. Otherwise, the customer will be offered the change of the product. Remember that a refund transaction to credit or debit cards could take between 5 and 10 days.

 

  • Due to the nature of the Mimi Pinzon collection and / or customs policies, no clothing or shoes purchased abroad will be exchanged or returned.

 

  • In case that you have purchased a defective product, the Customer Service will process the change in the most accessible way according to the circumstances.

 

  • Mimi Pinzon and Madreselva do not offer changes or returns in any way from abroad.